Privacy Policy

    Effective date: August 1, 2026 · Last updated: August 1, 2026

    Media Ops Machine LLC ("Media Ops Machine," "we," "us," or "our") operates the website mediaopsmachine.com and provides marketing, advertising, and AI-powered lead-management services. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. By using our website or services, you agree to the practices described in this policy.

    1. Information We Collect

    We collect information in the following ways:

    • Information you provide directly. When you fill out a lead or contact form, book a call, subscribe to our newsletter, or communicate with us, we may collect your name, email address, phone number, company name, and any other details you choose to share.
    • Information collected automatically. When you visit our website, we automatically collect certain information such as your IP address, browser type, device information, pages viewed, referring URLs, and advertising click identifiers (for example, Google Ads and Meta ad-click parameters) through cookies and similar technologies.
    • Information from communications. If you call, text, or chat with us — including with our AI receptionist and automated follow-up systems — we may collect and retain the content of those communications.

    2. How We Use Your Information

    • To respond to your inquiries and provide the services you request.
    • To schedule and confirm appointments and consultations.
    • To send follow-up communications by email, phone, or SMS where you have consented to receive them.
    • To operate, measure, and improve our advertising campaigns, including attributing leads and bookings to advertising sources.
    • To improve our website, services, and customer experience.
    • To comply with legal obligations and enforce our agreements.

    3. SMS / Text Messaging

    If you provide your phone number and consent to receive text messages, we may send you appointment reminders, follow-ups, and service-related messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. Your mobile opt-in and phone number will not be shared with or sold to third parties for their own marketing purposes.

    4. Cookies and Tracking Technologies

    We use cookies, pixels, and similar technologies — including Google Analytics, Google Ads, and Meta (Facebook) tracking tools — to understand how visitors use our site and to measure advertising performance. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

    5. How We Share Information

    We do not sell your personal information. We may share information with:

    • Service providers that help us operate our business, such as CRM, scheduling, communications, hosting, and analytics platforms. These providers may only use your information to perform services for us.
    • Advertising platforms (such as Google and Meta) in aggregated or hashed form to measure and improve campaign performance.
    • Legal authorities when required by law, subpoena, or to protect our rights, safety, or property.
    • Business transfers in connection with a merger, acquisition, or sale of assets, in which case we will continue to protect your information consistent with this policy.

    6. Data Retention

    We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or de-identify it.

    7. Data Security

    We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    8. Your Rights and Choices

    Depending on where you live, you may have rights to:

    • Request access to the personal information we hold about you.
    • Request correction or deletion of your personal information.
    • Opt out of marketing emails by clicking "unsubscribe" in any message.
    • Opt out of text messages by replying STOP.

    To exercise any of these rights, contact us using the details below.

    9. Children's Privacy

    Our website and services are intended for businesses and individuals 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

    10. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be posted on this page.

    12. Contact Us

    Media Ops Machine LLC
    789 West Yamato Road, Suite 606
    Boca Raton, FL 33431
    Phone: (561) 843-3918